FAQ

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Delivery time & Shipping costs

Delivery to Germany and Austria

Delivery method

Value of goods

Delivery costs

Standard €24.99–€49.98
€5.49 EUR
Standard €0.01–€10.98
€2.69 EUR
Standard €10.99–€24.98
€4.49 EUR
Standard €49.99–€69.98
€5.99 EUR
Standard €69.99–€134.98
€6.99 EUR
Standard €134.99 and more free
Express €0.01–€119.98
€16.99 EUR
Express €119.99 and more
€19.99 EUR

 

Delivery within Europe (exc. France and UK)

Delivery method

Value of goods

Delivery costs

Standard €0.01–€9.98
€2.49 EUR
Standard €9.99–€24.98
€3.99 EUR
Standard €24.99–€59.98
€5.99 EUR
Standard €59.99–€134.98
€7.99 EUR
Standard €134.99 and more free
Premium €0.01–€24.98
€7.99 EUR
Premium €24.99–€59.98
€8.99 EUR
Premium €59.99–€499.98
€9.99 EUR
Premium €499.99 and more
€12.99 EUR

Delivery to France

Delivery method

Value of goods

Delivery costs

Standard €0.01–€9.98
€2.99 EUR
Standard €9.99–€24.98
€4.99 EUR
Standard €24.99–€49.98
€6.99 EUR
Standard €49.99–€69.98
€8.49 EUR
Standard €69.99–€134.98
€9.49 EUR
Standard €134.99 and more free
Premium €0.01–€24.98
€8.99 EUR
Premium €24.99–€59.98
€9.99 EUR
Premium €59.99–€499.98
€11.99 EUR
Premium €499.99 und mehr
€12.99 EUR
Express €0.01–€119.98
€35.99 EUR
Express €119.99 and more
€41.99 EUR

 

Delivery to the UK

Delivery method

Value of goods

Delivery costs

Express £0.01 GBP–£94.79 GBP
£24.99 GBP
Express £94.80 GBP and more
£29.99 GBP
Premium £0.01 GBP–£20.48 GBP
£7.49 GBP
Premium £20.49 GBP–£49.48 GBP
£8.49 GBP
Premium £49.49 GBP–£409.98 GBP
£9.99 GBP
Premium £409.99 GBP and more
£10.99 GBP
Standard £0.01 GBP–£10.98 GBP
£2.99 GBP
Standard £10.99 GBP–£19.98 GBP
£5.49 GBP
Standard £19.99 GBP–£47.98 GBP
£6.99 GBP
Standard £47.99 GBP–£118.98 GBP
£8.99 GBP
Standard £118.99 GBP and more free

Payment options

We accept payments by credit card (Mastercard, Visa, American Express), Klarna Pay Later, PayPal, Apple, Google and Shop Pay, and other local providers in the Ruhr-in-Love Shop.

Return Policy

Your purchase doesn't fit? No problem! You can return your item free of charge within 30 days of purchase. Please contact our service team at service-ruhrinlove@spreadgroup.com or via our contact form and we will take care of your return.

Contact

Got a question? Our team will be happy to assist you. Contact us at service-ruhrinlove@spreadgroup.com or via our contact form and we will get back to you within a maximum of 24 hours on working days.